Last Updated: June 8, 2026
This Privacy Policy explains how AMAZING TILE, LLC. (doing business as Amazing Floors and More) (âwe,â âus,â or âourâ) collects, uses, and protects your information when you visit amazingfloorsandmore.com, visit any of our promotional landing pages, submit a form, or communicate with us by phone or text message. By using our website or providing your information, you agree to the practices described below.
Who We Are
AMAZING TILE, LLC. (doing business as Amazing Floors and More) is a flooring and remodeling company located at 9532 Historic Kings Rd S, Jacksonville, FL 32257. You can reach us at (904) 672-5395 or info@amazingfloorsandmore.com. Our website address is https://amazingfloorsandmore.com and our promotional landing pages are hosted at https://marketing.amazingfloorsandmore.com.
What Information We Collect
When you contact us or submit a form on our website or one of our landing pages, we may collect:
- Your name
- Your email address
- Your phone number
- Your property or project address
- Details about the flooring or remodeling project you are interested in
- Your consent preferences for SMS and text message communication, including which message type or types you opted in to
- Technical data such as your IP address, browser type, and pages visited, collected automatically through cookies and analytics
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and requests for estimates
- Schedule consultations, appointments, and in-home estimates
- Send transactional customer care text messages such as project updates, appointment reminders, and follow-up information, only if you have checked the transactional consent box
- Send promotional text messages such as sale offers, showroom events, and special promotions, only if you have checked the marketing consent box
- Improve our website, services, and customer experience
- Meet legal, accounting, and security obligations
SMS and Text Message Communication
You may opt in to receive text messages from AMAZING TILE, LLC. (Amazing Floors and More) by checking one or both consent checkboxes on any of our forms at https://amazingfloorsandmore.com/get-my-consultation/, https://marketing.amazingfloorsandmore.com/spring-sale-deal, or https://marketing.amazingfloorsandmore.com/summer-showroom. Each consent box is optional, unchecked by default, and consent to receive text messages is not a condition of any purchase or service.
- Transactional customer care messages include responses to your inquiry, flooring and remodeling estimates, appointment reminders, project updates, and follow-up information. Sent only if you check the transactional consent box.
- Promotional messages include occasional sale offers, showroom events, and special promotions. Sent only if you check the marketing consent box.
- Message frequency may vary based on your inquiry, the message type, and your communication with us.
- Message & data rates may apply. These are charged by your mobile carrier and are your responsibility.
- To stop receiving text messages, Reply STOP at any time. You will receive a confirmation message and no further texts will be sent for that message type unless you opt in again.
- To resume receiving text messages after replying STOP, Reply START or Reply UNSTOP, or submit a new form and check the consent box.
- For help, Reply HELP or contact us at (904) 672-5395.
How We Share Your Mobile and SMS Information
Phone numbers and SMS opt-in consent data are never shared with any third party for any purpose. Text messaging originator opt-in data and consent will not be shared with any third parties. No mobile information, phone numbers, or SMS opt-in consent data will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. This SMS information stays within AMAZING TILE, LLC. (Amazing Floors and More) and is used only to communicate with you directly about your inquiry, our services, and (if you opted in to marketing) our occasional promotions.
How We Share Other Information
Separate from SMS opt-in data described above, we may share limited non-SMS information with trusted service providers who help us operate our business, such as scheduling, hosting, and analytics platforms. These providers are permitted to use that information only to perform services for us and not for their own marketing. SMS opt-in data and phone numbers are explicitly excluded from this sharing. We may also disclose information when required by law or to protect our legal rights. We do not sell or rent your personal information.
Cookies and Tracking
Our website uses cookies and similar technologies. Essential cookies are needed for the site to function. We also use analytics cookies, such as Google Analytics, to understand how visitors use our site. Third-party embedded content, such as maps and forms, may set its own cookies. You can control or disable cookies through your browser settings, though some features of the site may not work properly if you do.
How We Protect Your Information
We use Secure Socket Layer (SSL/TLS) encryption to protect data sent through our website, restrict access to personal information to authorized personnel, and store data using reasonable security measures. No method of transmission or storage is 100% secure, so while we work to protect your information, we cannot guarantee absolute security.
How Long We Keep Your Information
We keep your information only as long as needed to respond to your inquiry, provide our services, and meet legal or business requirements. When information is no longer needed, we securely delete or anonymize it.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Ask us to correct or update your information
- Request deletion of your information, subject to legal retention requirements
- Withdraw your consent to receive text messages at any time by replying STOP or contacting us directly
- Unsubscribe from email communication using the link in any marketing email
To exercise any of these rights, contact us at (904) 672-5395 or info@amazingfloorsandmore.com.
Childrenâs Privacy
Our website and services are intended for adults 18 years of age or older. We do not knowingly collect information from anyone under 18. If you believe a child has provided us information, contact us and we will remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. The âLast Updatedâ date at the top reflects the most recent version. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
AMAZING TILE, LLC. (Amazing Floors and More)
9532 Historic Kings Rd S, Jacksonville, FL 32257
Phone: (904) 672-5395
Email: info@amazingfloorsandmore.com
See also our Terms & Conditions.